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Help, my pc won't play dvd's


DJDelay

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Ez peeps,

 

My PC crashed a week ago and it was totally wrecked. Either it was hit with a virus or i vistied a dodgy porn site or something...anyway my dad gave to some guy at his work who thankfully fixed it.

 

But now when i stick a dvd into the PC it won't work. PowerDVD doesn't play them, and when i try them in Media Player 10 it just freezes. I think i'm missing a codec??

 

If anyone could help it would be appreciated

 

Cheers

 

pz

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Sounds like you still have something dodgy on your machine mate. Go HERE and download a program called HijackThis. Create a folder for it and unzip it there. Then, reboot your PC and when it first boots, before you start any other programs, run HijackThis and click Scan, then Save Log. Copy and paste the entire log into this thread and I'll have a look for you.

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Cheers for the help Sigma, here's the log

 

Logfile of HijackThis v1.98.2

Scan saved at 15:09:20, on 28/11/2004

Platform: Windows XP SP2 (WinNT 5.01.2600)

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

 

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe

C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\wscntfy.exe

C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe

C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe

C:\WINDOWS\System32\sistray.EXE

C:\WINDOWS\system32\pctspk.exe

C:\Program Files\Common Files\Real\Update_OB\realsched.exe

C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Program Files\MSN Messenger\MsnMsgr.Exe

C:\Program Files\SpywareGuard\sgmain.exe

C:\Program Files\SpywareGuard\sgbhp.exe

C:\Program Files\Internet Explorer\iexplore.exe

D:\Programs\HijackThis.exe

 

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bbc.co.uk/news

O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll

O4 - HKLM\..\Run: [Acronis True Image Monitor] C:\Program Files\Acronis\TrueImage\TrueImageMonitor.exe

O4 - HKLM\..\Run: [Acronis Scheduler2 Service] C:\Program Files\Common Files\Acronis\Schedule2\schedhlp.exe

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe

O4 - HKLM\..\Run: [siSUSBRG] C:\WINDOWS\SiSUSBrg.exe

O4 - HKLM\..\Run: [siS Tray] C:\WINDOWS\System32\sistray.EXE

O4 - HKLM\..\Run: [siS KHooker] C:\WINDOWS\System32\khooker.exe

O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe

O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

O4 - Global Startup: AutoCAD Startup Accelerator.lnk = C:\Program Files\Common Files\Autodesk Shared\acstart16.exe

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/222475bda53a3a...ip/RdxIE601.cab

O18 - Protocol: pcl - {182D0C85-206F-4103-B4FA-DCC1FB0A0A44} - C:\Program Files\Autodesk\Inventor Professional 9\bin\HSPCLPRO10.dll

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That's a pretty clean log mate and I don't see anything that could be causing your problem. There are still a couple of things that can go though. Run HijackThis again and have it fix these: -

 

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe

 

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

 

O4 - HKLM\..\Run: [sunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe

 

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE

 

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - (no file)

 

 

These next two are optional. The first is for the PowerDVD remote control. If you don't own a remote control for your PC then tick that one. The second is for MSN Messenger. If you don't want it starting when your PC boots then tick that one too.: -

 

O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

 

O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background

 

 

Highlight the items you want removing, then close ALL browser windows and hit Fix Checked. Then all you need to do is reboot.

 

Are you sure you have the correct drivers installed for your graphics card?

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