got this today RXI-F1 *PREORDER UPDATE 9/20/16* Here is the latest update of everyone’s RXI-F1 preorder with us. We wanted to send this update out a week ago, but we were waiting on information to come in from the factory before relaying it out. I understand many of you have been very patient and we appreciate it. While some of you may also be losing a bit of patience, which is understandable, but hang in there, its going be worth it! We finally got word from the manufacturer that our complete production is expected to ship out to us, this weekend or early next week. This means all completed production, will now be boxed up and placed into shipping dispatch. Once shipped, everything will past through international customs. We are hoping our shipment passes through fine without any issues. Please note, there may be a chance customs has questions about the shipment, whether it may be if we have the correct licenses/certificates, or that were not smuggling exotic animals or drugs... If this happens this may lead to extra delays that are out of our control. Since this production took longer than expected, we have already changed our original shipping/transport method planned, and opted for a more costly method on our side to get our product to us in the United States faster. We made this decision based on speed, and also to have the least issues with customs. Though this change is unplanned, we made it on behalf of our customers. Once the units arrive at our facility here in the United States, we will inspect the delivery, and then start shipping out orders in the order they were received. Our fulfillment process is already set and employees are already notified that once the shipment comes in it will be nonstop work. We should begin shipping and sending out tracking numbers to you finally during the first week of October. We would like to thank you all once again for this preorder. I wish this process was faster, but the truth is, we are not a large company doing extremely large production runs overseas. We learned recently that manufacturers would not put us in priority because of this. Delays happen, and its all part of the process, the important thing is the product is able to get made. Thank you for the support, Van Raiden Fader
